Pricing
Flexible Support Based on
Your Actual Workload
Pricing is based on the responsibilities you want to delegate, customer-support and order volume, system access, workflow complexity, and required coverage. The prices below are starting points; final pricing is confirmed after the discovery call.
Starter Support
$750/mo
Final monthly pricing is based on service scope, volume, systems, workflow complexity, and coverage requirements.
Designed for smaller brands that need consistent operational help without hiring internally.
May Include
- Customer support up to 10 hrs/week
- Order management
- Returns coordination
- Basic fulfillment communication
Growth Support
$1,500/mo
Final monthly pricing is based on service scope, volume, systems, workflow complexity, and coverage requirements.
For growing brands with increasing order volume and more complex operational needs.
May Include
- Customer support up to 20 hrs/week
- eCommerce operations
- 3PL coordination
- Order exception management
- Returns management
- Inventory issue follow-up
- SOP development
- Operational reporting
Dedicated Operations Support
Custom
Final monthly pricing is based on service scope, volume, systems, workflow complexity, and coverage requirements.
For brands that need CommerceCare deeply integrated into their day-to-day operation.
Services Can Include
- Higher-volume customer support
- Extensive coordination with your existing 3PL
- Fulfillment performance monitoring
- Inventory coordination
- Regular operational meetings
- Process development
- Dedicated workflows
- Regular operational meeting
Not Sure What You Need?
Not Sure Which Option Fits?
You do not need a finalized scope before contacting us.
Tell us what is consuming your team’s time, and we’ll help identify which responsibilities make sense to delegate.
Is This You
It's Not Just Better Customer Support.
It's a better-run eCommerce business.
Great customer experience depends on great operations behind it. Commerce Care helps connect the two.
Spend less time managing problems. Spend more time building your brand.